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Managed service comparison

Secure.com vs ReliaQuest

ReliaQuest ships role based AI agents it calls Agentic Teammates. Secure.com ships AI Teammates too. The shared vocabulary makes it more important, not less, to be precise about what actually differs.

Last reviewed: October 2026

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At a glance
Both compete on

Putting role based AI agents on security work. Both companies use the word teammate for them.

Secure.com fits when

You want to run it yourself, with approval and audit on every consequential action.

ReliaQuest fits when

You want a managed service with people behind it and years of delivery history.

Executive summary

The short version

Both companies sell AI teammates. The real split is managed delivery against a product you run, with approval on each action.

Key finding

This comparison needs a plain statement up front. ReliaQuest announced GreyMatter Agentic Teammates in July 2025, autonomous role based agents covering threat intelligence research, detection engineering and threat hunting. So the teammate idea is not Secure.com's alone and the word will not do any selling here. What differs is delivery and control. ReliaQuest is a managed service with years of history and people behind the platform, and Secure.com cannot match that today because its services are not quotable and no rate card exists. Secure.com is a product you run, where each consequential action carries scope, a named approver, a kill switch and an audit record. Published ReliaQuest material does not describe that per action control, which is the question to ask them.

The decision rule

If you want someone else to run security operations for you, ReliaQuest is built for that. If you want to keep authority in house with an approval record on each action, that is Secure.com.

For the record

What this page does not claim

  • That the teammate model belongs to Secure.com.

    ReliaQuest has shipped agents under that name since July 2025 and the word is shared ground.

  • That Secure.com offers a comparable managed service.

    Services are not quotable today and no rate card exists, so no managed parity claim is made.

  • Any percentage figure for noise reduction or for how much Tier 1 work Secure.com clears.

    Those numbers are not published, so they are not used here.

  • That Secure.com invented governed AI, or that it is alone in offering approval controls.

    Several vendors on this list describe governance of their own.

Where each one fits

Two different answers to the same pressure

Two companies using the same word for related things. Underneath, one sells a service with people and the other sells a product your team operates.

Choose Secure.com if

  • You want to keep security authority in house rather than hand operations to a provider.
  • Each consequential action needs scope, a named approver, a kill switch and an audit record.
  • You want offensive testing with real tools to decide what defensive work matters first.
  • Cloud posture and application risk need owning under the same model as the SOC.

Choose ReliaQuest if

  • You want a managed service with people behind it and a long delivery record.
  • Your team does not have the capacity to operate a platform, however governed it is.
  • Round the clock coverage from a provider is the requirement rather than a product.
  • Your estate is not on AWS, which Secure.com needs as a minimum today.

Four phases, and a real chance to fail

Secure.com follows the same pattern every time, copied from a nine week proof with an external customer. Success criteria get written down on day one, and so do failure criteria, because a proof that cannot fail proves nothing.

  1. Baseline first

    Measure your world before anything changes. Current volumes, current handling time, current backlog. Without a baseline there is nothing to compare against later.

  2. Connect two sources

    A read only cloud role plus one alert source is enough to begin. Your team keeps control of the role and can revoke it at any time.

  3. Run inside scope

    One teammate takes one function. Every consequential action carries scope, an approval step, a kill switch and an audit record of who approved what.

  4. Prove, then widen

    Compare against the baseline against the criteria you set. Add a second teammate only once the first has earned it.

What the research found

Shared vocabulary, different businesses underneath

It would be easy to write this page as though Secure.com invented the teammate model, and it would be wrong. ReliaQuest has shipped role based agents under that name since July 2025, and a buyer who has seen both will notice if a vendor pretends otherwise. The honest difference is the business underneath. ReliaQuest sells managed delivery, where the provider takes the work and the accountability. Secure.com sells a product your team runs, where the work moves to AI teammates and authority stays with your people, action by action.

The research scored every vendor on two things. First, how far a tool carries a piece of work, from surfacing information at one end to owning a governed, verified resolution at the other. Second, how much of the security lifecycle it covers, from one narrow job to several domains sharing one context. Most funded players score high on the first axis inside a single function. Secure.com is built to hold the second axis without giving up approval control on the first.

Where ReliaQuest is stronger today
  • Managed service maturity and delivery history that Secure.com cannot match, since its services are not quotable and no rate card exists.

  • Role based AI agents shipped under the teammate name since July 2025, so the concept is not unique to Secure.com.

  • Scale, round the clock coverage and an established enterprise customer base.

What Secure.com adds

Five things that change when the work is governed

These are the parts of the Secure.com model that hold up against every vendor on the comparison list. None of them are claims about who has more AI.

  1. Offense decides what defense fixes

    The Red AI Teammate runs 51 real offensive tools inside rules of engagement that fail closed and carry a live kill switch. What it proves exploitable is what the defensive teammates harden first, so the fix list is ordered by what an attacker could actually reach. Red Teaming is early access today.

  2. Approval sits on the action, not on a mode switch

    Scope, permission, approval, escalation and audit are set per action rather than as one global autonomy toggle. Teammates see, prioritize and recommend, and execution runs through approvals with a kill switch and a full record. Fully automatic remediation is on the near term roadmap and never goes in a contract.

  3. One function is worth buying on its own

    A single teammate owns a function, works from your context and gets sharper from its own prior decisions. You are not buying a roster or waiting on a cross product story to arrive before the first invoice makes sense.

  4. Four teammates, one shared map

    SOC, Cloud Security, Red Team and AppSec read the same picture of your environment, so a finding moves between functions without anyone rebuilding context by hand. The second teammate makes the first more useful.

  5. Your data stays portable

    Findings and evidence rest in open industry formats that are readable and exportable if you ever leave. Direct query access with your own tools does not exist yet, so that is not offered here.

Before you start

The honest prerequisites

  • Secure.com runs in the cloud. Nothing installs on your premises, and on premises or air gapped estates are not supported.

  • The minimum is an AWS estate and a read only role you create in your own account. Azure setup guidance is in progress and Google Cloud onboarding is not offered yet.

  • Results get better when you connect your alert sources and your ticketing. Ticketing today means Jira or Asana, and approvals come through Slack.

  • Endpoint protection, user behavior analytics, OT and ICS environments, and GRC assessment as a product are all outside what Secure.com does.

Side by side

What each one does today

Secure.com rows state what ships today. Competitor rows come from that vendor's own published material.

By capability

Secure.com vs. ReliaQuest — managed service capability comparison (2026).

CapabilitySecure.com (AI Teammates)ReliaQuest
Delivery modelA product your team operates. Managed and advisory services are not quotable today.Managed service with people behind the platform and an established delivery practice.
Role based AI agentsFour teammates and 19 agents across the SOC, cloud posture, offensive testing and application security.GreyMatter Agentic Teammates covering threat intelligence research, detection engineering and threat hunting.
Approval and authorityScope, permission, approval, escalation and audit set per action, with a kill switch. Slack approval ships today.Agents are described as autonomous and able to add automated responses. Per action human approval is not described in published material.
Threat huntingOn the near term roadmap for the SOC teammate. Not offered as a current capability.A named threat hunter agent within the teammate set.
Offensive validationRed teammate runs 51 real offensive tools, including internal network and Active Directory post exploitation. Early access.Offensive validation as a product capability is not established in published material.
Cloud posture and attack pathsRead only cloud scanning with computed attack paths ranked by active exploitation.Cloud telemetry is in scope for the service. Posture assessment as a product not established publicly.

By deployment

Secure.com vs. ReliaQuest — deployment & operating model (2026).

DimensionSecure.com (AI Teammates)ReliaQuest
Where it runsCloud only. Nothing installs on your premises. On premises and air gapped estates are not supported.Platform plus managed delivery across customer environments.
What it needs to startAn AWS estate and a read only role you create. Azure guidance is in progress. Google Cloud is not offered yet.Connect your estate to the platform and onboard with the provider's team.
Multi tenant service usePer tenant separation exists in the platform. Managed and advisory services are not quotable today.Built for multi tenant service delivery at scale.
Data ownershipEvidence rests in open industry formats, readable and exportable. Direct query from your own tools is not available yet.Data handling follows the service agreement. Export terms set contractually.

By use case

Secure.com vs. ReliaQuest — use case fit (2026).

Use caseSecure.com (AI Teammates)ReliaQuest
No capacity to operate anythingWeaker fit. Services are not quotable today, so this is a product you run.Strong fit and the reason the business exists.
Keeping authority in houseStrong fit. Work moves to teammates, authority stays with your team per action.Weaker fit by design, since the provider takes the work.
Ordering fixes by real exploitabilityRed teammate proves what is reachable, then defensive teammates harden it. Early access.Not established in published material.
Round the clock coverageThe SOC teammate works continuously, but there is no staffed service behind it today.Strong fit, with people on duty.

Your team sets the rules. AI teammates do the work. Every consequential action is approved, explained and audited.

Frequently Asked Questions

You both call them teammates. Is that a coincidence?
The word is shared. ReliaQuest announced Agentic Teammates in July 2025 and Secure.com sells AI Teammates. Nothing useful hangs on the name, so compare the delivery model and the approval controls instead.
Can Secure.com be bought as a managed service?
Not today. Services are not quotable and no rate card exists, so any managed parity claim would be false. The platform supports per tenant separation, but that is a model rather than a price.
What should we ask ReliaQuest that this page cannot answer?
Ask them to show one consequential action from request through approval to audit record, including who approved it. Their public material describes autonomous agents and automated responses without setting out that per action control.
Does Secure.com do threat hunting?
Not today. It is on the near term roadmap for the SOC teammate. ReliaQuest has a named threat hunter agent, so on that specific capability they are ahead.
What is the honest case for Secure.com here?
Keeping authority in house with an approval record on each action, offensive testing deciding what gets hardened first, and cloud and application risk owned under the same model. Not service maturity, which belongs to them.

Start with
one teammate

Pick the function that hurts most. Prove it on your own environment, then decide what comes next.

Competitor information reflects ReliaQuest's own published material, checked 29 October 2026. Products change often, so verify before relying on it. Secure.com statements reflect what ships today. Secure.com is not affiliated with ReliaQuest. All trademarks are the property of their respective owners.

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