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CVE-2024-28986SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
9.8 CRITICALEPSS 84.62%⚡ Known Exploited (CISA KEV)NVD: Analyzed
Overview
Severity
| Score | Severity | Version | Vector String |
|---|---|---|---|
| 9.8 | CRITICAL | 3.1SolarWinds (CNA) | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
CISA required action
⚡ Known exploited · remediation due Sep 5, 2024
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Details
- CVE ID
- CVE-2024-28986
- Status
- Analyzed
- Assigner (CNA)
- SolarWinds
- Published
- Aug 13, 2024
- Last modified
- 2026-06-17 07:22 UTC
- Weaknesses
- CWE-502 · Deserialization of Untrusted Data
Affected Products
As published by the CNA in the CVE record.
SolarWindsWeb Help Desk1 version range
- previous versions through 12.8.3