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Complete Cyber Security solutions
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Atom is committed towards ensuring the privacy of your personal data. We would advise you to
of data do we collect. Generally, we collect user data from various sources such as when a user
contacts us, visit our website (data stored in Google Analytics), data from mobile application and
devised to help you understand the rights you have in regards to your personal data.
Atom only collects the data which is member specific and are unique identifiers of them, and
that too for billing purposes and to improve its services. Atom does not sell or release any user
data to any of the third parties until or unless situations related to legal matters where we, as an
entity, are requested by official investigators, attorneys, Government agencies or a competent
court with a legal warrant. In such instances, the accused member of the service would be
notified and will have the opportunity to present its information or to conduct any relevant
proceedings in the matter.
We retain your data as long as it is deemed necessary for us to operate our business, serve you
better and process information related to transactions, billing, charge backs, settlements, taxes
or other business, financial or legal matters. Even if you discontinue our services and no longer a
member, we would still be retaining some of your data to meet our legitimate business
obligations and at any point in time would also be deleting it completely from our records or at
least isolating it to an extent that it becomes inaccessible for anyone.
Atom respects and fully cooperates with law enforcement agencies in matters pertaining to legal
matters. The agency, investigator or competent court is required to contact Atom with a
subpoena having minimal information about the member or at least unique identifiers about the
member. In a criminal investigation Atom would not divulge any facts regarding the member.
In some cases, user data is collected automatically through the system and algorithms in place
which can affect you both legally and otherwise. Bear in mind that these automation processes
in no way are intrusive or are there for any other purposes but to provide you better service. For
instance, your IP address or your country of origin is recorded in order to determine, rectify and
evade any spam or protect our customers from any sort of phishing attack, malicious content
All these processes doesn’t necessarily needs a human review. But in case, if for any reason, your
IP address, URL, platform access to get blocked or you’re restricted from accessing any part of
the service, it’s your right to address such issues, notify us, and log a complaint. We understand
that automation processes are not perfect, and that is why in case something goes severely
wrong or to address user complains, human involvement becomes mandatory.
We highly recommend users to safeguard information related to their credentials i.e usernames
and passwords. In case of any misuse occured on your account due to negligence of
unauthorized access, you would be held responsible for any action performed through your
account. You are advised not to share your site/portal credentials with anyone. You authorize us
to believe that any entity that is using your account is you or is authorized by you. Atom would
not be held responsible for any loss/damage that occurs because of your negligence or inability
to control your account or your credentials.
As a user of Atom, you have the following rights to ensure the protection of your data:
At Atom, we strive to ensure maximum protection of your data, by utilizing state-of-the-art
encryption technologies, deploying appropriate physical and software infrastructure, security
procedures and everything necessary to fortify your data, but nothing can be guaranteed as
100% safe. All the processes and security measures are designed keeping in view the sensitivity
of the data we're collecting or storing. Beside, the strict measures we’re taking on our side to
ensure maximum security of your data, we would strictly advise you to keep your login
credentials safe so as to avoid any unauthorized access to your account.
Any official or personal information that you share on any public forum regarding the matters
relating to your association with Atom or our service can not be protected and in some cases
that information can be used by anyone against you as it is a public forum. Judging by the
sensitivity of the information, things can rise legal complications too.
and platforms available. If deem necessary, a proper published document containing relevant
information would be mailed to the customer.
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